top of page

Privacy Policy

Privacy Policy

At Sapphire Foundry, LLC doing business as Third Monkey .LIFE, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect the personal information of our website visitors and customers.

Introduction

This Privacy Policy applies to all personal data collected by Sapphire Foundry, LLC dba Third Monkey .LIFE through our website, email communications, and other interactions. It outlines our practices regarding the collection, use, and disclosure of personal information.

What Personal Information We Collect

We collect the following types of personal information from our customers:

  • Contact Information: Names, email addresses, and phone numbers.

  • Shipping Information: Physical addresses for delivery purposes.

  • Payment Information: Credit card details or other payment information necessary for transactions. However, we do not store sensitive payment information; it is processed securely through our payment gateway.

  • Order Details: Information about the products you purchase, including custom specifications.

How We Collect Personal Information

We collect personal information through:

  • Online Forms: When you place an order or sign up for our newsletter.

  • Transactions: During the checkout process.

  • Cookies and Tracking Technologies: To improve your browsing experience and for analytics purposes.

How We Use Personal Information

We use personal information for the following purposes:

  • Order Fulfillment: To create and deliver your custom merchandise.

  • Customer Service: To communicate with you about your orders and provide support.

  • Marketing: To send you promotional emails if you have opted-in to receive them.

Disclosure of Personal Information

We do not disclose your personal information to third parties except as necessary to fulfill your orders. This includes sharing shipping information with courier services to deliver your merchandise. We do not sell or trade your personal data.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers and encryption for sensitive data.

Privacy Rights and Opt-Out Options

You have the right to access, update, and delete your personal data. You can opt-out of receiving marketing communications by clicking the unsubscribe link in any email we send. For other requests, please contact us at sondra@thirdmonkey.life.

Children's Personal Information

We do not intentionally collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or by sending you an email.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at sondra@thirdmonkey.life.

bottom of page